Start-ups to Watch: Fonolo, stopping the IVR Hell!
While at the Voice Peering Forum I met an innovative ‘Voice 2.0′ start-up called Fonolo. If you need to call your bank, airline, operator, car rental agency, travel service, or one of those many other...
View ArticleCase Study on the Recipe for Mobile Video Success
I’ve know Liew Kong Nam for many years, since he was in the Singaporean start-up Line Fusion (that name and website is lost to the mists of time), which was bought by Dilithium Networks. His new...
View ArticleEnd of Year Review
The purpose of this article is to review some of the significant developments and trends in the telecom industry through 2008, and look forward into next year on what developments and trends may start...
View ArticleCase Study of Managed Service Success: IMIMobile
A previous article provided ‘A Managed Services Primer.’ Managed Network Services (MNS, aka Outsourced Network Operations) was a $10B business in ’08, with a CAGR (Compound Annual Growth Rate) of 16%....
View ArticleOperators must take their IN Open Source
The analogy I’m drawing here is between an operator’s IN platform and an enterprise’s / web service provider’s application server. The Intelligent Network (IN) enables both fixed and mobile operators...
View ArticleOperators need for Baby Steps in Business Intelligence, More TMO Customer...
Amazon provides amazing customer service, I’ve never had to call them through the hundreds of transactions, everything is just there online. Its respectful of my time and lack of patience. Comparing...
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The Litany of Excuses Stifling Communication Innovation Part 4
A previous article set out the litany of excuses given as to why communication innovation has stopped in operators; and we’re working through how those excuses can be solved, avoided, or ignored. This...
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SDP Asia Hightlight. BubbleMotion: Evolving from a VAS to an App Provider
The 6th SDP Asia Summit 27-30 March was reviewed previously here and here. Tom Clayton gave an excellent presentation on BubbleMotion’s transition from being VAS (Value Added Service) provider to...
View ArticleVoxeo Lab’s Ameche delivers “Apps in your Calls™” to Stabilize and Grow...
Voxeo Labs announced today the availability of Ameche, a Communications Platform as a Service (cPaaS) that delivers “Apps in your Calls™” to stabilize and grow voice, video, messaging, and value added...
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